Contact Dancely
Email our support team for help with your account, billing, generation jobs, privacy requests, or reports about content and misuse.
support@dancely.aiHow we can help
Account and billing
Include the email tied to your account and any relevant payment or invoice identifier. Never send your password or authentication codes.
Generation support
For a failed or delayed job, include the generation ID, approximate time, selected template, and the error shown in the app.
Content and privacy reports
Report suspected non-consensual content, impersonation, rights violations, or privacy concerns with enough information for us to identify the issue.
What to include
Use a clear subject line and provide only the details needed to investigate. Do not attach sensitive source material unless support specifically requests it through an appropriate channel.
For service rules and data practices, review Terms of Service · Privacy Policy